Privacy Policy

1. Introduction

Marshall Brickwork Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data (Use and Access) Act 2025.

2. Information We Collect

We may collect and process the following categories of data:
Identity Data: Name, title, and job role.
Contact Data: Billing address, site address, email address, and telephone numbers.
Financial Data: Bank account and payment details (for invoicing and subcontractor payments).
Transaction Data: Details about payments to and from you and other details of brickwork services you have purchased from us.
Technical Data: IP address and browser type if you interact with our website.

3. How We Use Your Data (Lawful Basis)

We only use your personal data when the law allows us to. Most commonly, we use your data for:
Performance of a Contract: To provide quotes, manage site projects, and fulfil our brickwork and landscaping services.
Legitimate Interests: To manage our relationship with you, improve our site efficiency, and ensure the security of our digital systems.
Legal Compliance: To maintain records for HMRC, VAT, and Health & Safety (HSE) requirements.

4. International Data Transfers

We primarily store and process your data within the UK. If we use third-party cloud services (such as Microsoft 365 or cloud accounting software) that host data outside the UK, we ensure that appropriate safeguards, such as International Data Transfer Agreements (IDTAs), are in place to ensure your data remains protected to UK standards.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. By law, we must keep basic information about our customers and contractors (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers for tax and legal purposes.

6. Your Legal Rights

Under UK data protection laws, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request that we fix any inaccurate or incomplete data.
Erasure: Request that we delete your data where there is no good reason for us continuing to process it.
Object/Restrict: Object to our processing of your data where we are relying on a legitimate interest.
Data Portability: Request the transfer of your data to you or a third party.

7. Data Security

We have implemented strict security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed in an unauthorised way. Access to your personal data is limited to those employees and partners who have a business "need to know."

8. Contact Details & Complaints

If you have any questions about this privacy policy or our privacy practices, please contact:

Data Privacy Manager Email: hello@marshallbrickwork.co.uk
Postal Address: 61 Celia Crescent, Ashford, TW15 3NP
Company Number: 155721162

You also have the right to lodge a complaint at any time with the Information Commissioner’s Office (ICO) (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO.